02/21/22 by Kenny Nguyen
Introduction: What is Our Warranty and What Does it Cover?
Our warranty is a promise to you that we stand by the quality of our craftsmanship.
This section will cover what Our Warranty is and what it covers. The introduction will also include a brief description of what will be covered by the warranty.
Why are warranties so important?
Warranties are important because they provide the customer with peace of mind. Without them, customers would have to worry about whether their purchase is going to break or not. This can be important for some people who may be more cautious when it comes to spending money on things that they don’t know much about.
What Does Our Warranty Cover? What you have Coverage For
Hardscape Warranty. All hardscape installations are guaranteed to the original Owner against poor craftsmanship for a period of five (5) years from the date of issuance of the Final Invoice. This warranty does not apply if the Owner has repudiated, breached, or defaulted under any term of this agreement. Residential Unilock products carry a manufacturer’s transferable lifetime warranty on the structural integrity of its paving stones, slabs, retaining wall units, and natural stone.
Warranty Exclusions – What You Don’t Have Coverage For
Peakview Outdoor Living retains the right to void any Contractor providing a hardscape warranty under the following circumstances or the following materials:
Vandalism, settling from previous construction, or settling caused by excavation, trenching, burrowing animals, construction or change of grade above a wall, and acts of God.
Change in color or cracking of wall stones, unless otherwise covered by the manufacturer.
Movement of brick edging.
Concrete or plastic edge restraints.
Polymeric joint stabilizing sand.
What to do if Your Product Needs Repair?
Simply pick up the phone and give our team a call.
Conclusion – Using Our Warranty to Protect Your Purchase
We hope you find this article informative and helpful. We want to remind you that our warranty is an added measure of protection for your purchase. If you have any questions or concerns, please contact us at 303.862.0952